Frequently Asked Questions
Find answers to the most common questions about importing cars from the USA.
Search & Auctions
How do I search for a car on Copart or IAAI?
Use our search on the homepage. You can filter by make, model, year, VIN, or lot number. Pick a car and place a bid request with us.
Can I browse without an account?
Yes. You can browse listings without registering. To place a bid request, you need an account – registration is free and quick. You also get 3 free vehicle history reports upon registration.
How does bidding through USDiscovery work?
You pick a car and set your max bid. We bid on your behalf at the auction. After winning, we handle payment, shipping, and paperwork.
Safety & Guarantees
Is USDiscovery trustworthy?
We have been in business for over 13 years with thousands of satisfied customers. We are a Polish company with full Polish-language support.
What if the car has hidden damage?
We check vehicle history and documents before bidding. We recommend buying a Carfax/AutoCheck report. Contact us if you have concerns.
Shipping & Delivery
How long does shipping from the USA take?
Ocean freight typically takes 4–6 weeks from US port to Europe. Add time for customs clearance and delivery to your address.
Do you deliver to my address?
Yes. We arrange transport from the port to your specified address in Poland or another EU country.
Payments
What payment methods do you accept?
We accept bank transfers. Payment details are provided after winning the auction. Payment is split into stages: deposit, after winning, before shipping.
Can I pay in installments?
Standard payment is in several stages. For custom arrangements, please contact us.
Documents & Formalities
What documents will I receive?
We prepare a full set: invoices, homologation certificate, customs documents. Everything needed for registration in Poland.
Do you handle customs clearance?
Yes. We handle the full customs clearance process and tax formalities. You do not need to do anything.
Contact
How can I contact you?
Call us, send an email, or use the contact form. We reply on weekdays between 10:00–20:00.
Can I visit your office?
Yes. Our office is at Legionów 89 in Częstochowa. We recommend calling ahead.